What To Do If Your Computer Has Been Hacked Mac

  1. What To Do If Your Computer Has Been Hacked Machine
  2. How Do You Know If Your Computer Has Been Hacked Mac

If you think your computer has been hacked, and have Norton installed on your computer, the best option to rule out a threat infection is to perform a full system scan. However, there may be instances where the scan did not detect any threat, or you cannot perform a scan. In these scenarios, we recommend that you run a scan using Norton Power Eraser. Norton Power Eraser is a free, downloadable tool that uses aggressive methods to detect threats.

  • May 18, 2016  My computer is hacked and keylogged. New hidden user has changes my user accounts so I can not access my files, I apparently don't have permissions. Norton Internet Security has been comprimised and corrupted and is useless at this point. A hidden user has been.
  • Jul 11, 2014  Your network accounts might have been hacked, but that's not clear from the description, and in any case, it would not be related to anything on your computer. For instance, the computer would block, I can't click anywhere with any result for sth like 30 sec.
  • Jan 18, 2012  I have a strong suspicion that my Macbook has been hacked. My concerns are as follows: (1) My laptop has been running slow for several months. (2) If my laptop is closed and left in standby mode for several minutes with the wifi left on, files will open up. I have opened my computer before.

Mac users have a handy little way to see when their displays have powered on and off, which gives you a clue as to whether someone has been using your system while your away. (Unless, of course. Sep 25, 2018  This article has been created in order to explain what is the “YOUR COMPUTER WAS LOCKED” scamming message and how to remove the software that might be causing it to appear effectively from Windows. If you came across this web page, you are certainly wondering what is the intrusive and questionable “YOUR COMPUTER WAS LOCKED” scam that appears on your browser and has.

Many Norton offerings come with an additional benefit called the Norton Virus Protection Promise, which includes access to Norton experts who can work with you to diagnose and remove viruses should you run into any problems during your subscription. For more information, read What is Norton Virus Protection Promise?

If your computer is hacked, you might notice some of the following symptoms:

  • Frequent pop-up windows, especially the ones that encourage you to visit unusual sites, or download antivirus or other software

  • Changes to your home page

  • Mass emails being sent from your email account

  • Frequent crashes or unusually slow computer performance

  • Unknown programs that startup when you start your computer

  • Programs automatically connecting to the Internet

  • Unusual activities like password changes

  1. Download Norton Power Eraser.

  2. Click Save.

  3. Select the location as Desktop, and then click Save.

  4. To run Norton Power Eraser, double click the NPE.exe file.

    If the User Account Control window prompts, click Yes or Continue.

  5. Read the license agreement, and click Accept.

  6. In the Norton Power Eraser window, click the Scan for Risks icon.

  7. By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click Restart. If you do not want to include the Rootkit scan, go to Settings, and uncheck the option Include Rootkit scan (Requires a system restart).

  8. After the computer is restarted, the scan starts automatically. Follow the on-screen instructions.

How do I remove the infection from my computer?

Once you have a virus on your computer, it may attack Norton and prevent it from working properly. In these cases, the virus must be removed manually. Norton offers free, do-it-yourself support options as well as a paid service where we take care of removing threats for you.

You can let our Spyware & Virus Removal Service expert technicians do all the work for you. Our Spyware & Virus Removal Service is handled by highly trained expert technicians who work with you for as long as it takes to locate and neutralize all known threats on your computer.

Contact our Spyware & Virus Removal Service

The following are some of the best practices that will keep your computer safe.

  • Keep your Norton product updated with the latest Virus definitions

  • Do not click on any intriguing pop-up advertisements

  • Always scan your email attachments before opening them

  • Always scan the files that you download using file sharing programs

Do you need expert help improving computer performance or to fix any other everyday computer issues? Subscribe to Norton Ultimate Help Desk for comprehensive and affordable support anytime you need it.

How to remove 'Your iPhone Has Been Hacked' from Mac?

What is 'Your iPhone Has Been Hacked'?

'Your iPhone Has Been Hacked' is a scam promoted by deceptive websites. As the title implies, the scheme claims that users' devices have been compromised and were accessed without authorization. 'Your iPhone Has Been Hacked' promotes other scams, which endorse untrustworthy and possibly malicious software. Typically, users access deceptive webpages via redirects caused by intrusive adverts or by PUAs (Potentially Unwanted Applications), already infiltrated into the system. These apps do not need express user consent to be installed onto their devices.

When a site running this scheme is accessed, it presents visitors with a pop-up window. The text presented in the pop-up, states that users' iPhone has been hacked. Therefore, their actions are supposedly being tracked by cyber criminals. The scam informs users that they need to take immediate action. Once this window is closed, users are presented with various other scams that promote fake anti-virus software, adware, browser hijackers and other PUAs. However, it is not unlikely that the schemes may endorse trojans, ransomware, cryptominers and other malware. Therefore, trusting 'Your iPhone Has Been Hacked' and the scams it promotes - can result in system infections, financial losses, serious privacy issues and even identity theft. Additionally, users should note that no website can actually detect threats present on a device; hence, any that make such claims are scams.

Aside from force-opening deceptive/scam, sale-oriented, rogue, compromised and malicious sites, PUAs can have other/additional abilities. They can run intrusive advertisement campaigns. These ads diminish the browsing experience. Furthermore, once clicked on - they redirect to untrustworthy/malicious websites and some can even stealthily download/install unwanted software. Other types of PUAs can hijack browsers by making modifications to their settings and restricting/denying access to them - in order to promote illegitimate search engines. The latter are rarely capable of providing search results, so they redirect to Yahoo, Google, Bing and other legitimate search engines. Most PUAs can track data. They can monitor browsing activity (URLs visited, pages viewed, search queries typed, etc.) and gather personal information extracted from it (IP addresses, geolocations and other details). This vulnerable data is often shared with third parties (potentially, cyber criminals), intent on misusing it for profit. To ensure device integrity and user safety, all suspect applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name'Your iPhone Has Been Hacked' pop-up
Threat TypePhishing, Scam, Mac malware, Mac virus
Fake ClaimScam claims users' iPhones have been hacked
Promoted Unwanted ApplicationScam promotes various dubious apps
SymptomsYour Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
DamageInternet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

'Apple Rewards Program', '(3) Viruses has been detected', 'Your Apple iPhone is severely damaged by 19 viruses!' and 'Your Apple iPhone is severely damaged by (6) viruses!' are a few examples of other scams targeting iPhone users. Online schemes can use various scam models. Popular models include (but are not limited to): alerts that the device is infected or at risk, notifications concerning outdated or missing software, fake prize giveaways, ludicrous deals, etc. Regardless of what these scams state, request, offer or demand, the end-goal is the same - to generate revenue for their designers. Therefore, users are advised to exercise caution when browsing.

How did potentially unwanted applications install on my computer?

Some PUAs have 'official' download webpages, which are often promoted by deceptive/scam sites. These apps can also be downloaded/installed alongside other software. 'Bundling' is the term used to define this false marketing method of pre-packing ordinary products with unwanted or malicious additions. Rushed download/installation processes (e.g. ignored terms, skipped steps, etc.) - increase the risk of inadvertently allowing bundled content into the system. Intrusive ads proliferate PUAs as well. Upon being clicked, they can execute scripts designed to download/install PUAs without user permission.

How to avoid installation of potentially unwanted applications?

All products should be researched before download/installation. It is recommended to always use official and verified download channels. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks and other third party downloaders - commonly offer deceptive and/or bundled content; therefore, they are advised against use. When downloading/installing, it is important to read terms, study all possible options, use the 'Custom/Advanced' settings and opt-out from supplementary apps, tools, features, and so on. Intrusive adverts typically appear legitimate and harmless, however they redirect to highly questionable pages (e.g. gambling, pornography, adult-dating and others). Should users experience such advertisements/redirects, they must check the system and immediately remove all dubious applications and/or browser extensions/plug-ins from it. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in the 'Your iPhone Has Been Hacked' scam:

Your iPhone Has Been Hacked

All your actions on the device are tracked by a hacker.

Immediate Action Is Required!

Close

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to 'Settings', and then scroll down to find and tap 'Safari'.

Check if the 'Block Pop-ups' and 'Fraudulent Website Warning' toggles are enabled. If not, enable them immediately. Then, scroll down and tap 'Advanced'.

Tap 'Website Data' and then 'Remove All Website Data'.

Instant automatic Mac malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

  • STEP 1. Remove PUA related files and folders from OSX.
  • STEP 2. Remove rogue extensions from Safari.
  • STEP 3. Remove rogue add-ons from Google Chrome.
  • STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your 'Applications' folder:

Click the Finder icon. In the Finder window, select 'Applications'. In the applications folder, look for 'MPlayerX','NicePlayer', or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Remove 'your iphone has been hacked' pop-up related files and folders:

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Check for adware-generated files in the /Library/LaunchAgents folder:

In the Go to Folder... bar, type: /Library/LaunchAgents


In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware generated files in the /Library/Application Support folder:

In the Go to Folder... bar, type: /Library/Application Support


In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

Check for adware-generated files in the ~/Library/LaunchAgents folder:


In the Go to Folder bar, type: ~/Library/LaunchAgents

Hacked

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware-generated files in the /Library/LaunchDaemons folder:


In the Go to Folder... bar, type: /Library/LaunchDaemons


In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Pro

'Your iPhone Has Been Hacked' pop-up removal from Internet browsers:

Remove malicious extensions from Safari:

Remove 'your iphone has been hacked' pop-up related Safari extensions:

Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences...'.

What To Do If Your Computer Has Been Hacked Machine

In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Remove malicious plug-ins from Mozilla Firefox:

Remove 'your iphone has been hacked' pop-up related Mozilla Firefox add-ons:

Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.

Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Remove malicious extensions from Google Chrome:

Remove 'your iphone has been hacked' pop-up related Google Chrome add-ons:

Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.

In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

Pro

How Do You Know If Your Computer Has Been Hacked Mac

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.